WESTBOROUGH – Luis Da Silva purchased New Westboro Automobile System in 2022 next pretty much 20 several years of expertise doing the job at other overall body shops.
“I observed a need to have for integrity in the industry and finally felt it was time to get the phase to open my very own shop,” explained Da Silva.
Situated just off the rotary in Westborough, the human body shop is in a convenient area to provide neighborhood associates. Its customers aren’t just neighborhood, nevertheless. Via phrase-of-mouth, Da Silva has observed consumers arrive from as considerably as Leominster, Attleboro and even out of point out.
“One of our most loyal prospects sends all of her family members and good friends to us,” said Da Silva. “When her spouse and children customers come in from out of city and have to have assist with their autos, she calls us. It feels good to know that we are producing our buyers so pleased.”
Loved ones values and integrity are at the heart of Da Silva’s enterprise. Each and every buyer is given the prospect to have their queries answered, and Da Silva gives private focus to each buyer. He usually takes the time to describe the entire maintenance process to his buyers. Community organization folks know Da Silva and constantly refer organization to him and his workforce.
In the wake of the pandemic, the auto human body store faces the same troubles as other corporations. Da Silva would like to increase his workforce of 5 but has problem obtaining workforce, and supply chain limitations have manufactured pieces shipping unpredictable.
“Five years in the past, I could give an correct estimate as to when a job would be completed. These days, we have delays in areas getting delivered and also insurance policy appraisal delays,” stated Da Silva.
Despite these hurdles, Da Silva has grow to be known for quick turnaround instances on repairs. He and his staff perform 6 times a 7 days to comprehensive work as quickly as doable. Da Silva focuses on building an successful course of action, though his son performs good quality manage.
Da Silva’s team performs repairs on autos ranging from passenger cars and trucks to SUVs and pickup vans to classic cars and trucks to business vans and vans. His intensive maintenance store is heated. The store is also equipped with tire alignment and balancing gear so that every motor vehicle will drive smoothly at the time the system repairs are comprehensive.
New Westboro Vehicle System offers its shoppers the extra profit of a absolutely free tow of the vehicle to the shop when a car is undriveable.
“We will decide up the car or truck and tow it to our shop free of charge,” explained DaSilva.
DaSilva himself is particular about the finish of just about every maintenance occupation and personally performs the detailing of the exteriors.
“Every auto comes out of our shop with a glow that seems like new,” stated DaSilva.
Check out New Westboro Automobile System at 39 South Road in Westboro or connect with them at (508) 366-4761.